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Our Privacy

Privacy Policy

1. Who We Are

We are a nationwide mail-in repair service specializing in phone, tablet, iPad, smartwatch, game console, and electronic device repairs.

Website: https://mobile-phone-repair.com
Business Email: info@mobile-phone-repair.com

2. Information We Collect

a. Contact or Repair Request Forms

When you reach out to us or place a repair order, we may collect:

  • Your name

  • Phone number

  • Email address

  • Device details

  • Description of the issue

  • Shipping address (if repair is confirmed)

b. Comments

If you leave a comment on our site, we collect:

  • Data from the comment form

  • Your IP address

  • Browser user agent (for spam detection)

3. Media Uploads

If you upload images (e.g., device photos), please avoid including embedded location data (EXIF GPS). Visitors may download and extract such data.

4. Cookies

We use cookies to improve your experience and website performance.

Cookies may be used for:

  • Saving your name and email when leaving comments

  • Login and security purposes

  • Display preferences

  • Analytics and performance tracking

You may disable cookies through your browser at any time.

5. Login Cookies (If Login Accounts Exist)

If you log in or create an account:

  • Temporary cookies check if your browser accepts cookies

  • Login cookies last 2 days

  • “Remember Me” lasts 2 weeks

  • Display preference cookies last 1 year

  • Logging out removes login cookies

6. Embedded Content From Other Websites

Our site may include embedded content such as:

  • Videos

  • Images

  • Articles

  • Tracking tools

Embedded content behaves exactly as if you visited the other site and may collect data according to their policies.

7. Who We Share Your Data With

We do not sell or share your data with unrelated third parties.
We only share necessary details with:

  • Shipping carriers (to return your repaired device)

  • Payment processors (to complete your repair payment)

  • Spam/security detection services

If you request a password reset, your IP address will be included in the reset email.

8. How Long We Retain Your Data

  • Comments: Retained indefinitely for spam detection and record keeping.

  • User Profiles: Stored as long as the account is active.

  • Repair Orders: Kept for service history, warranty, and legal record-keeping.

Site administrators may view and edit stored information.

9. Your Rights Over Your Data

You may request:

  • A copy of your stored personal data

  • Correction of incorrect information

  • Deletion of your data

  • Closure of your customer account

However, we may retain data required for:

  • Legal compliance

  • Security

  • Warranty records

  • Financial/accounting purposes

10. Where Your Data Is Sent

Visitor comments and form submissions may be scanned through automated spam and security detection systems.

11. Contact Us

If you have any questions about this Privacy Policy or want to request, update, or delete your data:

Email: info@mobile-phone-repair.com
Website: https://mobile-phone-repair.com